In this course, you will acquire the essential skills and information you will need to install,
upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic
personal computer hardware and operating systems.

Objectivos

_ Identify the components of standard desktop personal computers.
_ Identify fundamental components and functions of personal computer operating systems.
_ Identify best practices followed by professional personal computer technicians.
_ Install and configure computer components.
_ Install and configure system components.
_ Maintain and troubleshoot peripheral components.
_ Troubleshoot system components.
_ Install and configure operating systems.
_ Maintain and troubleshoot installations of Microsoft Windows.
_ Identify network technologies.
_ Install and manage network connections.
_ Support laptops and portable computing devices.
_ Support printers and scanners.
_ Identify personal computer security concepts.
_ Support personal computer security.

Duração: 30h


Conteúdo Programático

Personal Computer Components
_Personal Computer Components
_System Unit Components
_Storage Devices
_Personal Computer Connection Methods

Operating System Fundamentals
_Personal Computer Operating Systems
_Windows User Interface Components
_Windows File System Management
_Windows System Management Tools

Lesson 3: PC Technician Professional Best Practices
_Tools of the Trade
_Electrical Safety
_Environmental Safety and Materials Handling
_Perform Preventative Maintenance
_Diagnostics and Troubleshooting
_Professionalism and Communication

Installing and Configuring Peripheral Components
_Install and Configure Display Devices
_Install and Configure Input Devices
_Install and Configure Adapter Cards
_Install and Configure Multimedia Devices

Installing and Configuring System Components
_Install and Configure Storage Devices
_Install and Configure Power Supplies
_Install and Configure Memory
_Install and Configure CPUs
_Install and Configure System Boards

Maintaining and Troubleshooting Peripheral Components
_Troubleshoot Display Devices
_Maintain and Troubleshoot Input Devices
_Troubleshoot Adapter Cards
_Troubleshoot Multimedia Devices

Troubleshooting System Components
_Troubleshoot Storage Devices
_Troubleshoot Power Supplies
_Troubleshoot Memory
_Troubleshoot CPUs
_Troubleshoot System Boards

Installing and Configuring Operating Systems
_Install Microsoft Windows
_Upgrade Windows
_Add Devices to Windows
_Optimize Windows

Maintaining and Troubleshooting Microsoft Windows
_Operating System Utilities
_Maintain Microsoft Windows
_Troubleshoot Microsoft Windows
_Recover Microsoft Windows

Network Technologies
_Network Concepts
_Network Communications
_Network Connectivity
_Internet Technologies

Installing and Managing Network Connections
_Create Network Connections
_Install and Configure Web Browsers
_Maintain and Troubleshoot Network Connections

Supporting Laptops and Portable Computing Devices
_Laptop and Portable Computing Device Components
_Install and Configure Laptops and Portable Computing Devices
_Maintain and Troubleshoot Laptops and Portable Computing Devices

Supporting Printers and Scanners
_Printer and Scanner Technologies
_Printer and Scanner Components
_Printer and Scanner Processes
_Install and Configure Printers and Scanners
_Maintain and Troubleshoot Printers and Scanners

Personal Computer Security Concepts
_Security Fundamentals
_Security Protection Measures
_Data and Physical Security
_Wireless Security
_Social Engineering

Supporting Personal Computer Security
_Install and Configure Security Measures
_Maintain and Troubleshoot Security Measures



Requisitos

Students taking this course should have the following skills: End-user skills with Windows-based
personal computers, including the ability to: Browse and search for information on the Internet. Start
up and shut down the computer. Log on to a computer and computer network. Run programs. Move,
copy, delete, and rename files in Windows Explorer. Basic knowledge of computing concepts, including:
The difference between hardware and software. The functions of software components, such as the
operating system, applications, and file systems. The function of a computer network.




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